Services
Wouldn't it be nice if the same technician could handle all of your outsourced IT needs? All technicians are DDS Employees - not farmed out to some tech of the day. We can schedule them to be at your location one day per week, bi-weekly, one day per month, we are flexible to ensure your business is running smooth.
IT Business Plans
DDS will assist you in creating a comprehensive and cost-efficient IT Business Plan. This plan will outline your business technology future.
Network Design and Support
Decisive Data Systems offers a variety of network services all custom designed for each client. We use the latest technology to keep a client’s network consistently running so there is not a lot of downtime due to lost servers. Network security can be simple as adhering to a set of rules; technology alone cannot thwart hack attacks and other security breaches. Our clients demand properly designed and installed security equipment and we deliver!
On Site / Emergency Support
We offer on-site support for any issues that you may be having. Give us a call and we can be out to your site usually within a couple of hours. Our team has the skills necessary to tackle any issue that arises, keeping your systems up and running. We can also provide you with 24/7 emergency support if you are running a constant operation.
Web Design & Hosting
A website is an excellent way to get your company a competitive advantage and can play a crucial part in the success of your business. We understand how important it is for your company to have a fast and reliable website and our web servers were designed with this in mind. DDS has the ability to provide website design, website updates, website content management, & database design. We specialize in back-end management & custom programming applications. We can also provide internal intranet sites to communicate and provide information to your employees more efficiently. We also offer a variety of web hosting options that can be customized to fit your precise needs, and our servers are located on site at our office, allowing us to provide an immediate response to your company.
E-Mail Hosting
E-mail has become a vital part of most business operations. It provides a fast, easy, and extremely reliable method of communication as well as document and file transmission. DDS can provide you with a reliable e-mail solution that can extend as far as you need, giving you an unlimited number of e-mail addresses at a reasonable cost.
Internet Service Providers
One of the most important parts of your company's information system is its connection to the Internet. The Internet provides an immeasurably vast array of resources, often at no cost to you that can make your job easier. It also gives you the ability to connect yourself with your customers and other businesses. Decisive Data Systems works with a select few vendors that provide quality Internet connections at a fair cost. We will assess your needs and provide you with the speed and reliability that fits your company. We speak directly to the vendors for you, allowing you to concentrate on your daily tasks, not needing to worry about the technical details. Please call us regarding this service
Data Backup
As a precaution many clients prefer to use either an onsite or a remote data storage system to protect themselves from any possible computer crashes. These data backup systems run daily, so if anything should occur your information is available immediately from the day prior.
Anti Spam Filtering
We use several different programs to help protect our clients from receiving unwanted emails. These filters can have white-lists to let through the emails that get captured by accident. These programs are designed to stop the annoying messages that can potentially hold viruses. Some programs are more complex than others and we will use what is the best solution for our client.
Anti Virus
We take the security of our clients system very importantly. We use the best anti-virus software available. Even the best protection will not stop every virus and when a virus does get through then we are available to remove the virus and fix the corrupted system.
Internet Monitoring
Some clients prefer to block the availability of certain websites to their employees or to be able to monitor what their employees are viewing. We have several different options for these services which our clients can then choose which software they want to use based on their preferences.
Remote Connections
Have you ever had work to do on the weekends, but didn’t feel you had the time to go into the office? Well Decisive Data Systems can arrange it so that you can have remote access to your work computer and work on the important things that need to be done when they need to be done.
Remote Monitoring
Decisive Data Systems can remotely monitor your network to make sure that everything runs the way that it should. From the hard drive space on a server to antivirus updates. We check the system daily and are immediately alerted if anything important should happen to your system.
IP Telephones
We have the experience to work with your current phone system provider or to recommend another company if you need more than your current provider is capable of handling. There are different types of phone systems and we are familiar with the inner workings of them.
Solutions
Decisive Data Systems offers a wide variety of solutions custom tailored to meet your business needs. We offer a variety of options and have specialized plans for several different types of business, including but not limited to Medical Offices, Legal Offices, Engineering Firms, and Architectural Firms. Listed below are some examples of what we can do for our clients in these fields.
Medical Solutions
Decisive Data Systems creates a specialized solution with the medical community in mind. Handling the maintenance and support for a busy office while making sure that all the office’s needs are met by giving recommendations based on the size and scope of each individual company. We have the knowledge and experience to assist with the hardware and software utilized in the medical profession.
Legal Solutions
Decisive Data Systems creates a specialized solution with the legal industry as one of our main focuses. Handling the maintenance and support, while taking advantage of new technology, is nearly impossible for a single person. We understand the software, technology, and process the legal industry utilizes.
Engineering \ Architecture Solutions
Decisive Data Systems creates a specialized solution with land development, architectural, engineering, and construction firms in mind. Handling the maintenance and support for the computer systems of one of these firms is nearly impossible by one single individual. However, it is generally not outsourced because very few IT professionals have the expertise needed to handle the special needs of these types of companies. We understand these needs and can fill this void in the IT market.
© 2009 Decisive Data Systems, LLC.